Free shipping on orders of ₹699 and above; a flat ₹49 applies below that. UPI & Cash on Delivery · 3-6 business days to a metro address and 5-10 business days elsewhere

Contact us

Tell us who the gift is for and roughly what you want to spend. That is usually enough for us to
get 23 gifts down to two or three — and if nothing here suits them, we will say so.

Hours

Customer service: 10:00 AM – 8:30 PM IST, daily
Response

Within 1 business day on working days
Registered address

Panch Pakhdi, Thane West, Thane, Maharashtra 400602, India
Business name

HandMade Giftstore

The address above is our registered business address for correspondence. We are an online
retailer and do not receive customers there, so please do not send returns to it without an authorisation
— write in first and we will confirm where the parcel should go.

What to include

  • Choosing a gift: who it is for, the occasion, and a budget. Nothing else needed.
  • A personalised item: the order number and the initial you want. We confirm the letter in
    writing before packing.
  • About an order: the order number and the email used at checkout.
  • Damage in transit: photographs of the carton as it arrived and of the item, sent within
    48 hours of delivery.
  • Sending it straight to the recipient: say so and we leave the price off the paperwork
    inside the parcel.

Tax

Not registered for GST — a small online retailer whose turnover stays under the applicable
registration threshold in India. GST is not charged separately and no GST tax invoice with a registration number
is issued. The listed price is the amount payable.

Also useful

FAQ · Shipping Policy ·
Return and Refund Policy ·
Cancellation Policy ·
Payment Policy · Track your order

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